Terms and Conditions

Welcome to Exports House India. By using our website and making a purchase, you agree to these terms.

Website Use: You must be 18+ or have parental consent. Use the site legally. We may refuse service or cancel orders if needed.
Products & Orders: We aim for accurate product details, but errors may occur. Prices and availability may change. Orders depend on stock and payment confirmation.
Payments & Shipping: Payments must follow RBI guidelines. We ship across India but are not responsible for shipping delays.
Returns & Refunds: Returns are accepted within 3 days if unused and in original packaging. Refunds follow the Consumer Protection Act, 2019. Customers may cover return shipping unless the item is defective.
Intellectual Property & Conduct: All content belongs to Exports House India and cannot be used without permission. Fraudulent or harmful activities are prohibited.
Liability & Legal Compliance: We are not responsible for damages from website use. Disputes will be handled in Lucknow, Uttar Pradesh courts under Indian law.
Updates & Contact: We may update these terms. For queries, contact exportshouseindia@gmail.com.

By using our website, you agree to these Terms and Conditions. Happy shopping!

Return and Refund Policy

You may return your item(s) within 3 days of receiving your order.
To be eligible for a return, the item must:
- Be unworn and unused (except in cases of defective or incorrect items).
- Be in the original packaging with all tags attached.
- Be free from signs of wear, dirt, or damage not caused by shipping.
We accept returns for the following reasons:
- Wrong item received (size, color, or style mismatch).
- Damaged or defective product upon arrival.
Exchanges are available for:
- Size or fit issues (must be unworn and in original condition).
To initiate a return or exchange:
- Contact us at exportshouseindia@gmail.com or 7985295898 with your order number and reason for return/exchange.
- Ship the item back to us in its original packaging.
- Once received, we will inspect the item and process the return or exchange accordingly.
Return shipping costs:
- If the return is due to our error (wrong or defective item), we will cover return shipping costs.
- For exchanges, the customer is responsible for return shipping fees.
Once approved, refunds will be issued to the original payment method within 5-7 business days.
For any questions or concerns, reach out to us:
- Email: exportshouseindia@gmail.com
- Phone: 7985295898